Once again, missing the point

Reply received:

Thank you for your interest in Straight Talk Wireless. We are responding
to your recent inquiry.

We would like to take this opportunity to apologize for any
inconvenience you may have experienced with this issue.

We have forward the request to the Higher Management for us removed your
contact in our list. Rest assured that you will no longer receiving
E-mails from Straight Talk Wireless.

If you have any further questions or concerns, please contact our
Corporate Office at 1-800-876-5753. For your convenience, our
representatives are available Monday-Sunday from 8:00 AM to 10:00 PM
EST.

Once again, missing the point about their broken "unsubscribe" email account.    Another attempt from me:

Once again, this response does not address the issue of the "unsubscribe@straighttalk.com" email not working.

Please try again to answer that specific issue.

 

Sigh.